MRK634

To answer the question, no I do not think that Google should be held responsible. However, I do think that such a large and reputable organization should have better business practices and ethics. By law I do not think that it is Google’s responsibility to protect individual businesses and companies from fraud, due to the capacity of the site I think it is an unreasonable expectation. In light of the situation, however, I think that it is Google’s social responsibility to deal with this situation and work alongside Montblanc to help them to solve this problem. Not only would doing so work in Montblanc’s favour but it will also be looking out for the best interest of Google users who have been misled to purchasing fraud items through the use of Google.

I also find it intolerable that Google continuously claims to have removed these ads and yet the issue continues, whether this is because of inaccurate information on Google’s part or because the fraudulent vixens continue to find their way through Google’s security, whatever the reason I think it is unacceptable. Google should be doing everything in their power to prevent this issue from reoccurring in order to protect their users, Montblanc’s reputation and most importantly Google’s reputation. If situations like this continued to arise, and the public continued to be informed of this issues; majority of Google’s users would no longer use the site when needing to purchase something and may simply resort to it for information. This would be a hard hit for such a highly valued company, but it would be a fall that they deserve to take for showing such negligence.

I would like to hear what Google has to say with regards to this specific situation. If all of the facts stated are true and not completely biased then although I do not think Google should be held responsible, I do think that they need to pull up their socks and learn to do the right thing. However, since this situation has no benefit to the company, I feel as though there must be more to it; more reasons as to why Google is taking so long to correct this issue.