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What do you think about social media dashboards? Now that you know more about them, would you use one? Are you using one? Based on the ones described to you today, which do you think is most appropriate for you?
http://www.independent.co.uk/life-style/food-and-drink/news/not-lovin-it-mcdonalds-eats-humble-pie-after-twitter-backlash-6294116.html
Should companies use Twitter to build engagement?